ࡱ> xzwa V!jbjbtt sO>8$>C "000yB{B{B{B{B{B{B,DRLGNB-"B_00B___ 00yB_4"yB__-?0yB 9a@]@$yBB0C@H_HHyB_>>  >>  Internet Society of Australia A Chapter of the Internet Society ABN 36 076 406 801 C/- Maddocks, Level 7 140 William Street MELBOURNE VIC 3000 Accounts: P.O. Box 351, Glenorie NSW Australia 2157  Friday, 16 May 2008 Internet Industry Association Via email: code_consult@iia.net.au ISOC-AU SUBMISSION: in response to the Internet Industry Association draft Content Services Code. Introduction The Internet Society of Australia (ISOC-AU) welcomes this opportunity to comment on the Internet Industry Associations Draft Content Services Code. ISOC-AU is a non-profit society founded in 1996 which promotes the Internet development in Australia for the whole community private, academic and business users: the Internet is for everyone! ISOC-AU is a chapter of the worldwide Internet Society and is a peak body organisation that takes a users perspective and draws on the deep technical understanding of our members. We have a longstanding and ongoing commitment to the effective representation of these interests in self-regulatory processes in the telecommunications, domain name and Internet-related services industries. One of ISOC-AUs important principles is that on-line regulation should be no more onerous than the regulation of off-line activities. We therefore strongly support Principle 3.1(a) of the draft Code for electronic equivalence between off-line and on-line regulation of content. Comments on the Draft code The content of the draft Code largely reflects requirements set out in Schedule 7 of the Broadcasting Services Act. Our comments, therefore, are about how requirements in Schedule 7 are addressed in the draft Code. 2.1 Obligations on Internet Service Providers and other Content Providers The draft Code reflects the potentially very wide reach of Schedule 7, and should provide more clarity both on who is covered by obligations under the Code (and Schedule) and what those obligations are. The Schedule (and Code) list five categories of Service Provider: Hosting Service Provider, Commercial Content Service Provider of live content, Live Content Service Provider (non-commercial), Commercial Content Service Provider of stored content and Links Service Provider. All of the categories of service provider are required to comply with compulsory industry standards/codes and with an ACMA take down notice. For commercial content service providers of live and/or stored content, there is an additional requirement to have a trained assessor to assess content that would be likely to be classified as MA15+ or above. Therefore, there should be more clarity on who is considered to be a commercial content service provider of live or stored content. Because of the width of the definitions of content and content service a potentially wide variety of service providers might be caught by Code obligations. Content means just about anything (voice, text, date, sounds, visual images etc), and a content service is a service that delivers that content to persons with equipment appropriate for receiving that service by means of a carriage service. While the definition of content service has a number of exceptions (broadcasting services, datacasting services, internet directories, internet search engines and voice calls) most other content related services provided over the Internet are covered by the definition. A Commercial Content Service Provider of Live or Stored Content is someone who provides a live/stored content service that is operated for profit or part of a profit making enterprise, and is provided to the public by way of payment. Presumably the definition will cover mobile service providers that give their customers access to content. But will that definition also cover providers of virtual reality environments such as Second Life? Will it cover Internet cafes, where caf users who create and disseminate live content and who must pay to access the Internet? And if Code requirements do cover those sites, is it realistic to expect the owners to be able to have content reviewed by a trained assessor. 2.2 Restricted Access Systems In an earlier submission to ACMA on restricted access systems, we commented that the requirement for individuals to have registered with a designated content/hosting service provider prior to accessing age restricted material is of concern to ISOC-AU and should be reconsidered because: it assumes the individual will know in advance what material they will be seeking, and from what provider; and R restricted content covers a very broad range of material. The adult themes referred to in the classification is defined as"verbal references to and depictions associated with issues such as suicide, crime, corruption, marital problems, emotional trauma, drug and alcohol dependency, death and serious illness, racism, religious issues".( (Source: OFLC Classification Guidelines). An individual should not be required to have been an accepted applicant with a range of providers prior to accessing such a wide range of material. We still hold those concerns. This is particularly true since the content Provider providing the restricted access system has a responsibility to keep a record of all persons to whomthey provide this information, and give that record to ACMA uponrequest. One of the basic privacy principles both nationally and internationally is that personal information must only be used and disclosed for the purpose for which it was collected. Because a service providers records include individuals who may not have accessed any restricted material, ACMA should only be allowed access to personal information in specific cases where there may have been unauthorised access. In summary, ISOC-AU believes that on-line regulation, whether by legislation or other regulatory instrument, should be no more onerous than the regulation of off-line activities. While Code requirements cannot detract from requirements under legislation, this Code could provide more clarity on the when service providers fit into the various categories of service provider under the Code. It might also provide more guidance on how various categories of service provider can comply with applicable Code provisions. We would be happy to discuss any issues raised in this submission. 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